Residence Life provides an emergency contact for room lockouts 24/7/365. Follow the instructions below to find out how to get help.

If you are locked out between 8:30am – 5pm, Monday – Friday you should:

  1. Look for your roommate! Often times, your roommate is the quickest way back into your room.
  2. Check to see if your RA/AA is in their room. RA/AA’s have access to master keys in the building to let you back into your room; however, they are students too. They are not expected to be in their rooms 24 hours a day.
  3. Can’t find your roommate? Can’t find your RA/AA? Come to the Student Service Office for your campus and they will issue you a spare key that must be returned.

If you are locked out between 5pm – 8pm, Monday – Friday you should:

  1. Look for your roommate!
  2. Call the Campus Duty number for your campus. There is a specific number to call for lockouts during the 3 hour period when the Student Service Office closes and regular RA duty begins at 8pm.

If you are locked out during all other times, including weekends, you should:

  1. Look for your roommate!
  2. Call the RA/AA on duty for your building. The Duty phone number and schedule are always posted outside in your community/floor and throughout the building.

For a listing of campus Student Service Office numbers visit the Contacts Page.